What's the Metal Parts Quality?

The company has not only full set of advanced and multiple inspection method, but also established a strict quality management system and passed the ISO9001, ISO14001 and TS16949 certificate.

On this basis, in order to real-time monitor the whole production system, Harber import comprehensive SPC to ensure that every production line and every process can work normally as well. Production process can be timely tracked and solve abnormal issues occurring in the production process in time. In the quality control, really realize "in advance" prevention and control, improve production efficiency, reduce defective ratio, and supply quality and customer satisfaction with products.

• Always a pre-production sample before mass production;

• Always final Inspection before shipment;

High-precision testing equipment

High-precision testing equipment is used to ensure product quality.

In 2016, the company passed the ISO9001:2015 quality system certification and obtained the Shenzhen High-tech Enterprise Certificate in 2019. Our company can produce various three-dimensional complex structural parts, functional parts, and appearance parts according to the different needs of customers. Our products are widely used in industries such as the 3C industry, lock industry, watch and jewelry industry, medical equipment industry, household appliance industry, automotive industry, and communication products industry. With a team of professionals graduated in powder materials, we provide high-quality products to customers in various industries through rigorous and standardized control processes.

Detailed quality control associated with the first delivery of products, including various measuring characteristics and special requirements of data – size, hardness, microstructure, chemical and other characteristics. As inspection standard parts production, it need to identify a number of factors what needs to be measured, how to measure, where is the production of measurement, the measured frequency is how much, how many samples each use, how to extract the sample, associated with the measurement of batch size. Typically, each industry has direct to implement the inspection standards.

Statistical process control is an important technology. Harber is used as an intermediate in the manufacturing process, the actual process used to assess the extent of drift state of the standard conditions, the purpose is to make the process products of the MIM are maintained within acceptable range. Certain fluctuations in any process, but the Harber could lead the products beyond the acceptable range of process capability for continuous monitoring of drift.

What should be done if a batch of goods is received with poor quality?

Yes, it happens sometimes. We are sure we will take care of the issue.

1)Please send us the QC report which describes the problems accurately;

2)Also the pictures showing the problems;

3)The bad parts quantity from total amount.

4)Then we will discuss the details of solving the problems.

Will an increasing number of mobile phone manufacturers opt for MIM technology?

Yes, it is a main trend since mobile phone parts are very small and demand high quality, precision, most important the demanding quantity is very big.

Quality Policy:

• Quality Assurance

• Customer Satisfaction

• Sharing Benefit

• Openration sustaining

Environmental Policy:

• Regulatory compliance

• Pollution prevention

• Waste and energy reduction

• Full staff participation

• Improvement sustainment

Long-term warranty for one-time sales

If you find any quality problems with your product during use or assembly, you can report them to the Harber Metal after-sales department at any time.

We will take your problem seriously and solve it.

In May 2021, we delivered a batch of products to a customer in Austria (with a quantity of 10,000). The customer wrote to us in July 2023 to report quality issues.

The Harber Metal after-sales department immediately set about cooperating with the customer to solve the product problems, collecting the defective product pictures, test reports, statistical data and complaint documents fed back by the customer. The final confirmed quantity of defective products is 20% of the total.

The Harber Metal production department gave priority to arranging free re-production and replenishment, and conducted a full inspection of the products. The products are sent to the customers in the shortest time, and the freight is borne by the Harber Metal.

Harber Metal, with a responsible attitude towards customers, is committed to solving customers' pre-sale and after-sale problems and establishing its own brand image.

We aim to establish a long-term and stable trade relationship with our customers. After-sales guarantee is a very important task. Choosing Harber Metal will give you peace of mind.

We are professional metal injection molding factory for more than 10 years, You just need tell your requirements clearly to us our sales will confirm everything clearly with you before production . The best metal parts will show at your door in time.